The Green Terrorist
Pipebombs for Peace

Surviving a corporate image nightmare

Author: Torben Rick

The peer-to-peer communications explosion "social media" represents, did not exist in 1979 when the Ixtoc oil spill occurred in the Gulf of Mexico, nor did they exist when the Exxon Valdez ran aground in 1989. Ixtoc and Valdez are two environmental accidents that are on a similar scale to the BP spill.

What seems to quit certain is that BP will have an extremely difficult time surviving the corporate image nightmare. That is a problem that will not go away shortly after the last claim is paid and is one that likely will continue in perpetuity. Why? Two words: Social media.

BP have been under heavy social media attack:

  • Greenpeace, initiated a "Rebrand the BP Logo" contest. Greenpeace asked its supporters to " . . . create a logo for BP which shows that the company is not ‘beyond petroleum' – they're up to their necks in tar sands and deepwater drilling."
  • A Facebook group called "Boycott BP," it's urging a worldwide boycott of all BP brands and services, has drawn more than 800.000 fans.
  • YouTube users are uploading a steady stream of videos – about the oil spill – that use humor to express their anger about BP
  • An anonymously managed Twitter account – BP Public Relations (@BPGlobalPR) – that makes glib comments, purportedly on BP's behalf, with 185.000 followers
  • The Black Oil Firefox plugin that aims to black out all mentions of BP (British Petroleum) across the web
  • Flash mob attack against the BP station on Houston and Lafayette in New York City.

Past corporate crises teach us that it might be too late for BP to recover from the worst oil spill in U.S. history after initially playing down the severity of it. But history also indicates that the company could still bounce back if the management team do the right things.

Article Source: http://www.articlesbase.com/leadership-articles/surviving-a-corporate-image-nightmare-2902407.html

About the Author

Torben Rick - Proven track record within business development and improvement, change management, performance management and turnaround.